Earlier this month, Crystal Bay Casino in Nevada announced that there was a “recent incident that may affect some customer information.” In November 2022, Crystal Bay Casino identified unusual activity on some systems within its network.
An investigation has determined that potentially affected information relating to database files includes your name, driver’s license number, and passport number.
“Upon learning of this activity, Crystal Bay Casino has taken prompt steps to confirm the security of its systems and has launched a full investigation into the issue,” the casino said. “The investigation determined that some files may have been copied from the system on or about November 27, 2022, as part of the incident.”
Crystal Bay Casino “undertook a diligent review of the relevant files to determine what information was present and to whom it relates.”
On January 25, 2023, the investigation determined that “certain database information may have been copied from the system as part of the incident. Based on these findings, Crystal Bay Casino promptly scanned the relevant database to identify what information was there, who that information pertained to, and contact information for those individuals.
Crystal Bay Casino also reported the activity at FBI.
“As an added precaution, Crystal Bay Casino is offering potentially interested individuals access to 12 months of free credit monitoring services,” the casino said. “If you have additional questions, please call our dedicated helpline at 833-753-4563, available 6:00am – 2:00pm Pacific Time Monday through Friday.”
The casino, located in Crystal Bay, Nevada, is on the north shore of Lake Tahoe in Washoe County. It is one of the oldest casinos in the state.